The idea of our policy is to educate the user as to what personal information is being received and stored by us and where the same is being used. It describes the principles and practices that apply to Personal Information collected from users of our services on our website, in telephone or e-mail communications, or in interviews, surveys, sweepstakes, contests, or raffles.
i. We will not collect Personal Information without your knowledge and permission.
iii. We will take reasonable steps to protect the security of the Personal Information we collect from you.
• We encourage you to register with us in order to book services on our website and to take advantage of our customization features. However, you may choose not to register and take advantage of any feature of our site where registration is not required. If you do not register, then the information we collect from you is limited.
We log your IP address in order to help diagnose problems with our server, administer our Web site and track usage statistics.
Your IP address may vary each time you visit, or it may be the same, depending on whether you access our site through an always-on type of Internet connection (cable modem or DSL), or through a dial-up connection (VSNL, MTNL ). Either way, it would be extremely difficult for us to identify you through your IP address, and we make no attempt to do so.
If you reached our site by clicking on a link or advertisement on another site, then we also log that information. This helps us to maximize our Internet exposure, and to understand the interests of our users. All of this information is collected and used only in the aggregate; that is, it is entered into our database, where we can use it to generate overall reports on our visitors, but not reports about individual visitors.
All users who choose to register themselves on our site will be able to do online transactions with us. You will be able to purchase services like Flights, Hotels, Holiday Packages and Cruises etc. available on our site.
If you register with us, we will collect personal information from you in addition to the non-personal information described above. That personal information may include your name, email address, mailing address, telephone number, travel preferences, passport number, user name and password. The information we collect may vary, but we only collect the information that you manually enter into our forms. We may store all or some of that information in a cookie file on your hard drive, so that our system will recognize you each time you visit our site. In that way, we can save your preferences from visit to visit and present you with a customized Web site, without requiring you to log into our site every time you visit. To improve services and enhance personalization, we may periodically obtain information about you from other independent third-party sources and add it to your registration information.
We also place a small file known as a "cookie" on your computer's hard drive. A cookie may contain information that allows us to track your path through our Web site and to determine whether you have visited us before. However, unless you register with us, it contains no personally identifiable information that would allow us to identify you. Cookies cannot be used to read data off of your hard drive, and cannot retrieve information from any other cookies created by other Web sites.
Cookies also allow ease of access, by logging you in without having to type your login name each time (only your password is needed); we may also use such cookies to display any advertisement to you while you are on the Website or to send you offers (or similar emails – provided you have not opted out of receiving such emails) or focusing on destinations which may be of your interest. None of this information is passed to any third party, and is used solely by us to provide you with a better user experience on the Website.
A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our Website. Similarly, a cookie may be placed by our third party advertising companies or advertisement providers or servers. These companies may use aggregated statistics about your visits to the Website in order to provide advertisements about goods and services that may be of potential interest to you. The information they collect does not include your Personal Information.
The third party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of the advertisements. All such information is anonymous. This anonymous information is collected through the use of a pixel tag, which is an industry standard technology and is used by all major websites. They may use this anonymous information about your visits to the Website in order to provide advertisements about goods and services of potential interest to you. No Personal Information is collected during this process. The information so collected during this process, is anonymous, and does not link online actions to a User.
Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. We support your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking our cookies may disable certain features on the Website, and may make it impossible to purchase or use certain services available on the Website. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.
When you Purchase Products or Services for a third party using your Member ID and password, we will collect that third party's name and contact information, and other information as required by the travel service provider(s), so that we can complete the booking.
We use the personal information we collect to help both of us! As we mentioned above, registering with us allows you to personalize our Web site so that it is most useful to you. By registering you can also track your history of transactions that you have done on our site which is available on our website. We may also use this information to periodically contact you with news or important information from us or to request your feedback on our site. In addition to these periodic updates, we may email you additional materials, but only if you specifically request them. In addition to these communications, if you have provided an email address, we may use your personal information to send you notifications about special offers or to tell you about opportunities available from our partners. You may opt-out of any or all marketing communications from Ezeeflights in any commercial e-mail we send or at any time, as well as access and update your personal information, by visiting our website.
We do not sell or rent any personal information to any third party, other than our partners, as discussed in this policy. We may aggregate personal information from all of our users and provide that information in the aggregate to other parties, including advertisers, for marketing and promotional purposes. However, if we do so, that information will not be in a form that will allow any third party to identify you personally.
We may share some of your personally identifiable information with our subsidiaries and sister companies around the world that are committed to providing you with a comprehensive array of travel packages and services to meet your travel needs. Sharing this information allows us to better understand the ways in which our various product and service offerings can assist travellers. It also enables us to provide you with information about travel opportunities in which you might be interested. We do not place restrictions on the use of personal information by our subsidiaries, or affiliates but they will treat it at least as protectively as they treat information they obtain from their other users. They also will comply with applicable laws governing the transmission of promotional communications, and give you an opportunity in any such email that they send to choose not to receive such promotional e-mail messages in the future.
We also may share your personal information with third-parties specifically engaged by us to provide services to Ezeeflights (such as Airlines, Hotels, Ground Handlers, Insurance Companies, Product Companies and advertising agencies), in which case we will require those parties to agree to use any such personally-identifiable data solely for the purpose of providing the specified services. We may also use the information to provide to government agencies like RBI, Banks etc. as per the laws of the country.
As you might expect, we must cooperate with legal authorities, and may in some circumstances be required to disclose personally identifiable information in response to requests from law enforcement authorities, or in response to a subpoena or other legal process.
We don't expect this to happen, but if it does, we will provide only the information required. In other words, we will not simply turn over our database in response to a specific legal requirement. We also may share your information in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, and in the unlikely event of bankruptcy.
All payments on the Website are secured. This means all Personal Information you provide is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
User may withdraw its consent to submit any or all Personal Information or decline to provide any permission on its mobile or tablet as covered above. In case, you choose to do so then your access to the Website may be limited and we might not be able to provide the services to you.
You will occasionally receive e-mail updates from us about fare sales in your area, special offers, new services, and other noteworthy items. We hope you will find these updates interesting and informative. If you wish not to receive them, please click on the "unsubscribe" link.